Helping Your Hotel Get More Personal
Personalise Your Guest Experience with Revenue-Generating Guest Messaging
Reach guests at the right time with automated WhatsApp hotel messages
Done-for-you messaging setup with ongoing message experiments
Connected to all of your hotel systems
Biteluxe Is a Managed Service Provider for Hotels
Biteluxe Is a Managed Service Provider for Hotels
Guest Message Planning
We plan all of your guest messages for you
Automation Technology
We provide the technology to automate your guest messages
Guest Message Optimisation
We test message variations to generate the most impact
Guest Message Planning
We plan all of your guest messages for you
Automation Technology
We provide the technology to automate your guest messages
Guest Message Experiments
We test message variations to increase revenue generation
Unlock Deep Personalisation with Real-World Triggers
Discover how we use real-world triggers, via camera recognition, motion, and sound detection to enable deeply personalised guest messages.
Unlock Deep Personalisation with Real-World Triggers
Discover how we use real-world triggers, via camera recognition, motion, and sound detection to automate deeply personalised guest messages.
A More Personalised Guest Experience, Straight Out of The Box
A More Personalised Guest Experience, Straight Out of The Box
Use digital and time-based triggers to start making guests happier and improving your hotel operations.
Use digital and time-based triggers to start making guests happier and improving your hotel operations
Upsell & Check-in Your Guests on Auto-pilot
Offer guests premium suites and the convenience of digital check-in via WhatsApp & SMS.
Send guests automated and personalized WhatsApp and SMS messages before they arrive, offering them the opportunity to upgrade their room and check in online via PMS integration.
Get More Personal with Welcome Notes
Introduce guests to your hotel with personal & automated WhatsApp messaging.
Make it convenient for guests to message staff via WhatsApp and assign optional digital room keys. Highlight key hotel info such as dining options and links to a no-download guest portal.
Fulfil Guest Requests Faster & More Easily
Make it simple for guests to make requests and for staff to fulfil them.
Allow guests to make requests via WhatsApp or through the optional no-download guest portal. The Biteluxe platform notifies relevant staff members and sends reminders until the request is fulfilled, ensuring maximum guest satisfaction.
Increase In-room Dining Spend
Offer in-room dining access via guest room QR codes or a WhatsApp link.
The no-download guest portal allows your hotel to digitize the in-room ordering system, eliminating the need for printed menus. Special pricing rules enable you to offer promotions at specific times, as well as special offers and free items to select guests residing in premium suites.
Boost Hotel Activity Bookings
Allow guests to book your hotel activities and partner activities to generate direct and affiliate revenue.
The activity booking calendar allows guests to browse time slots and book hotel or third-party activities. Affiliate links enable you to benefit from a revenue share with third-party activity providers.
Offer Guest Refreshments On-Demand
Enable conference & wedding guests to order food and drink refills instantly by scanning QR codes.
Custom-built QR codes give guests access to hotel-branded portals where they can request food and drink options and have them delivered to a table of their choice. Orders are automatically routed to key hotel staff.
Gauge Guest Satisfaction Before Departure
Ensure guests are satisfied before they leave by requesting feedback via WhatsApp.
An automated and personalized WhatsApp message is sent to guests on the day of check-out, providing a consistent way to seek honest feedback and resolve any issues before negative reviews are posted online.
Increase Online Reviews vs. Using Email Alone
Request and remind guests to leave valuable reviews across TripAdvisor or Google.
Automated WhatsApp and SMS messaging work alongside your email campaigns to increase online reviews. Biteluxe connects with your Google Review platform to send gentle reminders to guests who haven't yet left reviews.
Maximize Guest Loyalty with Zero Effort
Get guests to return to your hotel, spa, or restaurant with high open-rate WhatsApp and SMS campaigns.
Automated messages are sent to guests at a specified time after check-out, offering return-guest pricing through the activity booking calendar.
Easily Upsell & Check-in Guests
Offer guests premium suites and the convenience of digital check-in.
Send guests automated and personalized WhatsApp and SMS messages before they arrive, offering them the opportunity to upgrade their room and check in online via PMS integration.
Upsell & Check-in Your Guests on Auto-pilot
Offer guests premium suites and the convenience of digital check-in via WhatsApp & SMS.
Send guests automated and personalized WhatsApp and SMS messages before they arrive, offering them the opportunity to upgrade their room and check in online via PMS integration.
Get More Personal with Welcome Notes
Introduce guests to your hotel with personal & automated WhatsApp messaging.
Make it convenient for guests to message staff via WhatsApp and assign optional digital room keys. Highlight key hotel info such as dining options and links to a guest portal
Fulfil Guest Requests Faster & More Easily
Make it simple for guests to make requests and for staff to fulfil them.
Allow guests to make requests via WhatsApp or through the optional no-download guest portal. The Biteluxe platform notifies relevant staff members and sends reminders until the request is fulfilled, ensuring maximum guest satisfaction.
Boost Hotel Activity Bookings
Allow guests to book your hotel activities and partner activities to generate direct and affiliate revenue.
The activity booking calendar allows guests to browse time slots and book hotel or third-party activities. Affiliate links enable you to benefit from a revenue share with third-party activity providers.
Increase In-room Dining Spend
Offer in-room dining access via guest room QR codes or a WhatsApp link.
The no-download guest portal allows your hotel to digitize the in-room ordering system, eliminating the need for printed menus. Special pricing rules enable you to offer promotions at specific times, as well as special offers and free items to select guests residing in premium suites.
Offer Guest Refreshments On-Demand
Enable conference & wedding guests to order food and drink refills instantly by scanning QR codes.
Custom-built QR codes give guests access to hotel-branded portals where they can request food and drink options and have them delivered to a table of their choice. Orders are automatically routed to key hotel staff.
Gauge Guest Satisfaction Before Departure
Ensure guests are satisfied before they leave by requesting feedback via WhatsApp.
An automated and personalized WhatsApp message is sent to guests on the day of check-out, providing a consistent way to seek honest feedback and resolve any issues before negative reviews are posted online.
Maximize Guest Loyalty with Zero Effort
Get guests to return to your hotel, spa, or restaurant with high open-rate WhatsApp and SMS campaigns.
Automated messages are sent to guests at a specified time after check-out, offering return-guest pricing through the Biteluxe hotel activity booking calendar.
Increase Online Reviews vs. Using Email Alone
Request and remind guests to leave valuable reviews across TripAdvisor or Google.
Automated WhatsApp and SMS messaging work alongside your email campaigns to increase online reviews. Biteluxe connects with your Google Review platform to send gentle reminders to guests who haven't yet left reviews.
Maximize Guest Loyalty with Zero Effort
Get guests to return to your hotel, spa, or restaurant with high open-rate WhatsApp and SMS campaigns.
Automated messages are sent to guests at a specified time after check-out, offering return-guest pricing through the activity booking calendar.
