Select the plan that suits your property's needs.
Pricing is based on your number of rooms / beds.
The Guest-Experience Agency for Hotels
Biteluxe is a Berkshire-based managed service provider, combining guest-facing technology with a fully managed service that removes operational burden from hotel teams.
We believe messaging is the most important touchpoint in the modern guest journey.
It's where expectations are set, relationships are built, and revenue opportunities are won or lost. That's why we obsess over getting it right.
We design, deploy, and run the instant-messaging experience for hotels, with no staff training, no system management, and no technical expertise required.
Hotels get consistent engagement, revenue uplift, and service improvements without adding to their workload.
When hotels need something truly bespoke: a custom-built solution with a unique tone of voice that reflects their brand personality, they work with us.
Whether you're a 5* 2 MICHELIN key countryside retreat with a warm, conversational style or a city-centre luxury property requiring refined elegance, we build your guest communication from scratch to sound unmistakably you.
We weave consumer psychology into every message, making them dynamic and contextual, adapting to guest behaviour, timing, and intent.
Hotels tell us their AI sounds like their best members of staff: helpful, intuitive, and genuinely engaging. That's because we don't just automate replies. We craft conversations that feel natural and drive action.
As a finalist for Best Tech Provider at the Boutique Hotelier Awards, and a frequent voice across industry panels, hospitality podcasts, and national media discussing AI and the guest experience, we help shape how modern hotels communicate with their guests.
Our team handles everything: building personalised plans for each property, setting up all technology, and continuously managing and optimising performance.
We test and refine message variations, track which drives the most revenue (table bookings, upgrades, spa appointments), and iterate for ongoing impact.
It's a fully managed solution, which means you get all the benefits without any of the faff.
What Other Hotels Are Saying
Real results from real hoteliers who've transformed their guest messaging with Biteluxe.
Biteluxe work alongside us like a partner - and they are actually invested in what we do and how we perform.
Biteluxe has been great in increasing our sleeper/diner ratio, meaning we're getting dozens of extra table reservations every month.
We better understand why guests are coming, allowing us to offer more room upgrades and other upsells - fantastic.
