The Biteluxe Blog

Short, sharp ideas on the tiny psychological shifts that lift guest happiness - and your revenue along with it.

The Biteluxe Blog

Bites of wisdom focused on improving the guest experience and generally making your guests happier

WhatsApp for Hotels: Why the Message Matters More Than the Channel

WhatsApp for Hotels: Why the Message Matters More Than the Channel

Templated WhatsApp messages underperform by 3x. Learn why your hotel needs its own conversational fingerprint and how to optimise messaging for guest engagement. ...more

messaging psychology ,whatsapp

December 07, 20258 min read

Why Hotel Upsells Work Better Through WhatsApp Conversations

Why Hotel Upsells Work Better Through WhatsApp Conversations

Learn why conversational messaging outperforms static offers and how timing, context, and psychology drive higher guest engagement and conversions. ...more

Service recovery ,messaging psychology

October 27, 20255 min read

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Case Studies

How conversational excellence translates directly into F&B, upsell growth, increased guest satisfaction and time savings.

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Real hotel results including F&B uplift, sleeper-to-diner improvement and AI-driven guest experience growth.
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Knowledge Hub

Practical guides on WhatsApp, AI concierge, F&B messaging and guest journey optimisation - built from real hotel results.

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Practical guides on WhatsApp, AI concierge and guest experience optimisation.
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The FREE Hotel General Manager's Guide

Learn how to increase the quality of guest experiences with WhatsApp in Biteluxe's free e-book, Hotel WhatsApp Wizardry.

The FREE Hotel General Manager's Guide

Learn how to increase the quality of guest experiences with WhatsApp in Biteluxe's free e-book, Hotel WhatsApp Wizardry.

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