Already have a messaging tool?
Plenty of hotels pay for one their team has no time to run.
The platform was bought with good intentions. Then the person who set it up moved on, the templates went stale and the inbox became one more thing to check. Moving to Biteluxe takes one hour fifteen minutes of your team's time, and we keep what already works.
Tell us what you run today. Nothing to prepare.Bought with good intentions.
A platform arrives with a demo, a login and a set of settings, kept simple enough for anyone to set up. Someone on the team builds the first journeys. A year later that person has moved on, the offers still mention last summer's menu and the inbox is one more thing reception has to check.
The software still works. Nobody has the time to run it.
Whatever already works.
If your check-in tool or your upsell platform does its job, it stays. We build the conversation around the systems you already have, change as little as possible, and take over the parts your team would rather not run.
The work your platform left with you.
Building the journeys, shaping every message for its channel in your voice, template approvals, the PMS connection, checking it works and improving it as it runs, and every change after go-live. Then there are the jobs behind the desk it never touched, like the morning briefing, retyped from the PMS while occasions and requests sit in emails nobody forwarded.
Your hotel, before and after.
Guests see your hotel's name and hear your hotel's voice throughout. Biteluxe is never visible, and we plan the move so nobody gets two welcomes.
Five steps. Three of them need you.
Thirty minutes
Show us what you run today and where guests still get stuck. We will tell you honestly what we would change and what we would keep.
One session
We map what the guest is trying to do, what the team needs, how the brand should sound and which of your current systems stay.
Three weeks
The work is ours: we build the journey, shape the messages, connect it and test it.
Fifteen minutes
We walk the relevant team through the small part they will see.
Two months
Prove it in the operation before making an annual commitment.
See how we compare.
Biteluxe vs Canary
A platform your team builds and runs, or one built and run for you.
Read the comparisonBiteluxe vs HiJiffy
A console your managers run, or a journey built around your property.
Read the comparisonBiteluxe vs Duve
A guest app your team keeps current, or pages built around your property.
Read the comparisonBiteluxe and Oaky
Keep Oaky for upsells, and add the conversation around it.
Read the comparisonBuilding it yourself
Your developers build it and keep it running, or we do.
Read the comparisonYour PMS's messaging
One vendor inside the PMS, or a journey that reaches beyond it.
Read the comparisonQuestions hotels ask
Do we have to cancel our current contract first?
No. You can start with one action while your current contract runs its course, and move the rest when it ends.
Will guests notice the change?
Guests see your hotel's name and hear your hotel's voice throughout. We plan the move so nobody gets two welcomes.
Can you use our existing templates and content?
Tell us what you have and what works. We keep what works and shape the rest in your voice.
What does it cost?
It is priced on the property and billed monthly, so you only pay for what you have us build. You get two months in the operation, rolling, before any annual commitment.
What are your guests trying to do that is harder than it should be?
Bring us the action, the brand, the awkward systems and the operational reality. We will shape the message for each channel and build the easiest route through them.
Show us where guests get stuck. Nothing to prepare. Sometimes the honest answer is that you do not need us.